FAQs

FAQs

Dirty Dog Carpet, Surface and Duct Cleaning

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Have a cleaning-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • When should I have my carpets cleaned?

    According to Family Handyman, getting your carpets cleaned at least once a year is best. This will help maintain the warranty of the carpet while keeping it clean and disinfected by removing bacteria, dirt, pet dander, and allergens that find their way into the fibers of the carpet. Of course, you may want to acquire carpet cleaning services more often if your carpets are in high-traffic areas or if you have pets inside the home.

  • What is the best way to clean carpets?

    There are a couple of different methods used when cleaning carpets. The most effective way is by steam cleaning and extracting. With this method, our carpet cleaning experts use a truck-mounted carpet cleaning system, allowing us to use heat to loosen up soiling and help remove stains.


    We pre-treat the carpet with special cleaning solutions and then steam clean and extract the water, dirt, and bacteria to leave the carpet clean and sanitized. Dry cleaning is another method, but it's less effective than hot water extraction or steam cleaning.

  • Do you clean up urine and pet stains?

    Yes! We have special carpet cleaning solutions for different types of pet stains such as urine or feces. It's important to call as soon as possible to have pet stains taken care of, as they become much more difficult and stubborn to remove the longer they sit. We also have a great pet deodorizer to help with odors that your pets leave on the carpets and upholstery of your furniture.

  • Can you remove stains from food and drinks like wine or coffee?

    We have cleaning solutions that are great for breaking up stains from food and drinks. We even have a special carpet cleaning agent made for red wine! Much like pet stains, it's important to have these stains addressed as soon as possible because they're more difficult to remove the longer they sit.

  • Will your service remove pet dander and allergens from my carpet?

    Yes! Our steam clean and hot water extraction method sanitizes and removes most anything that lies on your carpet. With our truck-mounted system, we can pretreat the carpet and remove allergens, dust mites, pet dander, and even pollen! If you are prone to allergies or have issues with asthma, this carpet cleaning method can be very helpful.

  • How long does it take the carpet to dry after you finish cleaning them?

    While our hot water extraction and steam cleaning method works great, it will leave your carpets a little damp. In our experience, the carpets will typically dry within four to six hours after the carpet cleaning service is complete. There are many factors that can affect dry times: humidity, airflow, and the type of carpet that is cleaned.


  • How long do I have to wait before walking on my carpets after they are cleaned?

    You can walk on your carpets directly after carpet cleaning if need be, but we suggest waiting until they are dry. If you walk on them right away, don't wear shoes and be very careful!

  • What other services does Dirty Dog offer besides carpet cleaning?

    Dirty Dog Carpet, Surface and Duct Cleaning is one of the best carpet and duct cleaning companies! We offer a number of specialty cleaning services, including tile and grout cleaning, upholstery cleaning, air duct cleaning, dryer vent cleaning, and exterior surface cleaning, like power washing and soft washing. We also clean windows and refinish hardwood floors.


  • What is the cost of your service?

    Our pricing ranges by the type and size of the job we are doing. As one of the top carpet and duct cleaning companies, we are always happy to provide a free estimate! Additional information can be found on our website or Facebook page.


  • Are there any discounts available?

    Yes! We offer a 10% discount to military and first responders for our duct, deck, window, and carpet cleaning services.

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